common challenges

For me, Emotional Intelligences starts and ends with 'Self-Awareness'. Firstly, because If you don't understand what's going on within yourself, what chance do you have of understanding or interacting well with others? And secondly, when you can get to grips with and accept your own thoughts, emotions & triggers, only then can you start learn the skill of 'Self Management' and how to manage your reactions, behaviour & mindset. 

The other challenge is build your 'Social Awareness' i.e. to understand how another person experiences the world, what their perspectives & experiences are i.e. what it's like to 'be in their shoes'. If you can learn to do that authentically and understand the environment in which they operate, then you can enhance your ability to show empathy. Being able to see the world from someone else's perspective is critical to building and managing relationships, inspiring & developing others, managing conflict & optimising collaboration & teamwork. 

However, we are complex and unique human beings so all this is easier said than done! Something that I frequently come across with clients, is that their challenges originate from, or are related to, their level of emotional intelligence. Here are some sample experiences that can impact a person's ability to be successful, happy & fulfilled;

  • Certain people, behaviour or situations trigger your emotions  - but you don't understand why and you don't know how to best react

  • People think you are confident - but on the inside, your self-belief is low and you frequently doubt yourself​​

  • You know how you feel & think - but you don't feel comfortable expressing yourself or communicating assertively

  • You get on with some people - but you find it hard to build & maintain relationships and tend to operate independently

  • Sometimes decisions making is easy - but other times you act too quickly, lose objectivity or allow your emotions to play a lead role 

  • Change is constant and challenges are plentiful - you can find this stressful, your well being suffers and your outlook can be bleak


  • On paper, your life looks great and you 'should' be happy - but you don't feel happy and you wonder what's going on



The good news is that Emotional Intelligence, unlike IQ, is just another skill that, with some effort and coaching support, can be developed and improved over time with amazing results for you and the people around you!

Emotional Intelligence is proven to be a key indicator of human performance and development. People with higher in EI communicate more effectively and form strong relationships that drive engagement, motivation & commitment.

EQ-i measures 5 distinct aspects of emotional and social functioning:

  1. Self Perception

  2. Self Expression

  3. Interpersonal

  4. Decision Making

  5. Stress Management

Plus 15 subscales that hone in on EI skills critical to workplace success.

Professionals seek me out to work with them to help them to:

- get clarity on how their emotions are showing up

- understand how they are impacting their behaviour and perspectives

- design strategies for action to address their challenges ​​​

what EI assessment is right for you?

The EQ-i is an excellent way to get a picture of how you operate emotionally, your areas of strength and potential areas for development. I offer 5 powerful EI assessments to help leaders, individual contributors and teams understand and strengthen their EI capabilities. 

  1. EQ-i 2.0 Individual Workplace Report

  2. EQ-i 2.0 Individual Leadership Report

  3. EQ-i 2.0 Team/Group Report​​

  4. EQ-i360 Individual Workplace Report​​​

  5. EQ-i360 Leadership Report​

I have combined the Individual Assessments with 1-1 Coaching sessions in sample packages below with prices starting at €499.

However, I can easily customise packages to address your specific requirements so please reach out to me to discuss the options.

Emotional Intelligence FAQs

What is Emotional Intelligence (EI)?

What is Emotional Intelligence?

Emotional intelligence is a set of interconnected emotional and social skills that establish how well we: - Perceive and express ourselves - Develop and maintain social relationships - Cope with challenges & manage stress

How does EI differ from other types of assessments?

Emotional Intelligence is not a test or assessment related to; - Aptitude - A written, oral, or performance test designed to measure a person’s potential ability for performing well in some future selected skill or activity e.g. music - Achievement - A standardized examination that assesses the proficiency level already attained in specific performance (e.g. school grades) - Vocation - Assesses a person’s interests in order to help them choose, prepare for, enter upon, and progress in a certain career - Personality - Distinctively different characteristic or sum total of a person, including his or her behavior and character traits (honesty, loyalty, introversion)

What's the difference between IQ, EI & EQ?

IQ is 'cognitive intelligence'. It is set and peaks around 17 years of age. EI is 'emotional intelliegence' EQ is 'emotional quotent'. It's the same as EI. It's just the scientific name used in the model. EQ and IQ are not highly correlated.

Why assess EI?

What are the benefits of assessing someone's EQ?

The EQi 2.0 emotional intelligence assessment helps employees gain knowledge of and improve their emotional intelligence skills to become more successful in their workplace. Research studies by reputable organizations, such as Harvard Business Review, validate that emotional intelligence skills can be learned and improved. Emotional Quotient (EQ) is estimated to account for 27 to 45% of job success. An assessment of their starting point is an effective first step to build awareness, curiousity and understanding. The assessment is a self-assessment (unless it's a 360 one) so it's translates lots of thoughts, beliefs and feelings into a tangible report that gives the person a new perspective to explire how EI shows up and impacts their work, life & wellbeing. It has been proven that if we can tune into and use emotional information in an effective and meaningful way, we can positively impact our well being and our overall happiness.

Who is it for?

Who are EI assessments for?

Emotional intelligence skills are critical for building relationships and teams, resolving conflict, solving problems, leading effectively and building resilience. So it's really for everyone - Managers, Individual contributors, Executives & Senior Leaders, Teams or X-functional groups. It addresses key questions such as: - Am I realistic about how I perceive myself? - Should I express myself more? - Are there better ways to connect at a personal level? - How can I make better decisions? - What ways can I manage stress better?

How does the EI assessment process work?

What does the whole process look like?

Step 1: Review the different EI packages and select the one most suited to your requirements and budget. (If you need assistance, please contact me) Step 2: Purchase your EI package by doing XXX Step 3: Complete your online survey using the unique link I email you. Step 4: Schedule your 90minute Findings Session with me using the scheduling link I email you. Step 5: We meet on Zoom and I'll share your 21 page customised report detailing your self-assessment results and practical suggestions on how you could enhance your EI skills and capabilities. We'll discuss the findings that are most imoportant to you and you'll decide how you want to use the information for your personal development plan and identify what your best next steps might be. Step 6: I'll email you your full report in PDF format and share options for further coaching if you have requested it.

Tell me more about the assessment/survey itself

It's an online self-assessment. It has 133 statements for you to read and give a rsponse to. Your responses are a 1-5 rating scale . You are encouraged to be open & honest in your responses and to do all 133 questions. You need to complete the survey in one sitting, which takes approx 15-30 minutes. Once submitted, you cannot change your responses.

What EI Model do you use & why?

What EI assessment tool do you use?

How reliable or sound is the EQ-i 2.0 assessment?

EQ-i is the world’s leading measure of emotional intelligence, applying decades of research to support effective human performance and development. The EQ-i is - a valid model in that it measures what it was designed to measure & predict outcomes - a reliable model in that results are consistent and can be reproduced - a meaningful model because results can be compared to a normed group

What does the EQ-i 2.0 assessment measure?

EQ-i measures 5 inter-connected high level categories 1. Self-Perception (your inner sense of self) 2. Self-Expression (communication of thoughts & feelings) 3. Interpersonal (develop & maintain relationships) 4. Decision Making (use of emotions in decision making) 5. Stress Management (coping with change & challenges) And 3 sub-levels of each of the above categories The assessment also provides a snapshot of a person's overall well-being & happiness. The 4 subscales most often associated with happiness are: Self-Regard, Optimism, Interpersonal Relationships & Self-Actualization.